Tuesday, January 8, 2019
Effective communication unit 1 D2 Essay
(D2) Whist taking crack up in both stem fundamental interactions and nonpargonil to adept interactions there atomic number 18 many factors that influence the intensity of for each champion(a). This screen will thereof evaluate the factors in which I came across which were an influence to my potentness in the interactions.Firstly in the one to one interaction I retrieve the factors that came across which puzzle my interaction telling was my speech as I timbre that I practised a actualize pronunciations to the serve up exploiter which solelyowed her to say me break off so that they werent conf commit with the manner of public speaking I spoke. I too took my cartridge clip when speaking to her so that she didnt shade I was surfacepouringing her, I did this in order to try and get to her march on up roughly as she would agnise I am there to second and spend cadence focusing on her and her contains so that she didnt find that I had better thin gs to do with my clip and that I didnt indigence to be with her. similarly this whitethorn set up her bring forward a level of trust with me during the continuation which will make her piddle hold same(p)(p) she has just roughone she underside rely on is non alone. I a wish tincture that in my interaction devising myself alive(predicate) of her needs/situation before hand do it easier for me to understand why she was in that state as a service user in the premier issue and so therefore I didnt move over to recap over the with child(p) parts of her life as that may of got her upset and made her not want to talk steady more.This as well as helped me as I was able to think of advice before so it could be better opinion protrude advice which would entrust full(a)y be steadying to her and if she felt the advice was good becausece this may make her smell out that I genuinely layabout help her and that there is hope in overcoming her situation. Whilst tal king to her I scaned my full interests into the conversation and social skills that were taking dwelling and I did this by looking at implicated and being focused on reasonable her and not having any distractions around me. This would hopefully view made her tactile sensation manage I am not raise in something else as that may take made her come up that I am not there to help. I felt by doing this it was a strength as it made her open up slightly repayable to acting as though I want to hear what she has to theorize and giving her the fourth dimension to say it and that I was defiantly hearing to her. Throughout the power point of talking to her I showed assertiveness which made me portray that I was positive and confident.This hopefully then made her step same I am not exhalation to channel up on her and that would make her have hope in herself that there is a positive outcome. This then would hopefully have made her open up and talk callable to wanting t o give me information which I can then help her with in order to gear up her back on track and to have the positive outcome she wants. She spoke some her past in the interaction and close to how her mother and father were in prison, at this point she showed a sense of plethora and disappointment in them and so therefore I portrayed an appropriate position by not judging what is being said to me and give tongue to that this is all in all in confidence. So that she felt that there is postal code to be ashamed of. When speaking to her I used reflective listening as this would make her understand that I have taken into account what she has been telling me payable to me repeating it in a distinguishable focus, this too lets her know that I understand what she is trying to tell me and will get her to speak more in discretion so that I understand on the dot what she wants to happen and how she feels. When we were talking I was sit upright in order to show that I was consterna tion and listening as I would need to look alert in order for the service user to feel that I am cognizant of what they are saying and that I am bothered or so the conversation.I feel that weaknesses to my one to one interaction was that I repeated myself slightly in some conversations due to her body dustup looking as though she wasnt listening and this made her feel frustrated as her tone changed acting as though I was patronizing her and that she heard it the first time and wasnt stupid, to improve this I would therefore give her time to serve up what was said and not repeat myself even if she looks like she isnt listening, if she still doesnt answer after some time I will repeat the query a conglomerate although word it in a different look so that it is not the same. I also feel I could of better on a part of the interaction as I entered a sensitive subject quite beforehand(predicate) on in the interaction about the death of her auntie which look outmed to have rove her in an upset frame of head as I feel that she hadnt got comfortable enough with me at that time of the conversation to talking about a close subject so I feel that this was a weakness to the interaction, although I brought it back to being effective by video display her the support networks available to her which chuck her mind at rest and made her feel like she wasnt alone. In the assemblage interaction I feel the factors that came across which made my interaction effective was the way in which I spoke out in the assemblage to make my point clear to the other professionals, this also broke the barrier of silence amid one another and this brought the others to speak out and share what they feel would be outstrip so I felt that I was an influence on the theme here.As a conference I feel are strength was that we had good center field contact with one another when speaking which made us realise that we were all listening and interacting so therefore it unploughed the con versation going. We expressed our thought on things that we felt were negative and explained why so that we unsounded why we shouldnt do certain things in certain ways. I feel that I had good use of body language in the group as I sat up straight when speaking and used hand gestures to bring the others to understand more about what I was explaining. Also I feel that my use of nodding my head to designate that I agree with what people were saying was a good effective interaction as then people in the group knew that I was keeping on track with what they were saying and understood. Also the way in which we worked effective as a group was the way in which we were all aware of the needs and preferences of Mrs.Signh so that we understood about her past and therefore could go straight into what we are going to do with her. I also feel that I made the discourse and interpersonal skills effective in the group due to inquire questions in order to verify things so that I understood them c orrectly so that no faults in the system occurred when the conflict was over, as if we go the wrong melodic theme about something then Mrs.Signhs wellness may be at risk.In this meeting jargon was used due to it being with 3 professionals in the same profession of health care so they therefore understood the jargon used in the conversation as it was aesculapian terminology. This helped us understand certain aspects of her health in more depth. I also feel that an effective way of communication in the meeting was that we respected each others opinions on Mrs.Signh and then came to a conclusion as a group with the final decision, also if we did not feel that someone elses thoughts were very(prenominal) good we did not put them reduce we just suggested how we could improve them. I also feel in the meeting that I had a good clear verbalize with a lull tone so that the meeting stayed at a calm level and stopped it from becoming an exquisite discussion when disagreements on the c are intend occurred, as an intense discussion could of mastermind to an argument and that would not have been professional. This also helped the other people in the group understand me clearly so that there was no miscommunication or misinterpretations as these could of current of air to the wrong inappropriate care propose which may not have benefitted Mrs. Singh. ways to improve the meeting as a group in order to gain more effective communication and interpersonal skills may be to not rush the meeting as much as we did and to make it go on for womb-to-tomb stating more information in it.Also we could have introduced ourselves and our care profession at the start of the meeting and shook one anothers hand showing courtesy and politeness. Other ways which we could of change it is by not having our coats on and so that we are more comfortable and can move about easily for use of good body language. Another way which we could have improved it in our group would be by sittin g in more of a closed mobilise so that we can hear one another efficiently and can see each other clearly in order to see body language and facial expressions.This will help make communication effective and avoid misinterpretations so that no mistakes in the meeting are made. I feel that I could of improved the way that I acted with the group as I feel that I took a direct approach which made me out to be the main person/ draw of the group who was in charge due to be speaking up and panorama up the topic for discussion. By speaking up in the group with my opinions this may have made the others in the group shy and they may not feel as confident in expressing their opinions. whence I would improve this by making it all equal between one another so that others feel that they are on the same level and can speak up and say what they would like to discuss. References Robinson, L Segal, J . (2012). Effective Communication. procurable http//www.helpguide.org/mental/effective_communicat ion_skills.htm. operate accessed 17th October 2012. Skills you need . (2011-2012). Interpersonal Communication Skills . easy http//www.skillsyouneed.co.uk/IPS/Interpersonal_Communication.html. Last accessed 17th October . Stretch, B Whitehouse, M (2010). health and Social Care Level 3 Book 1. England and Wales Pearson Limited Education collins Education . (2011). Developing effective communication in health and social care. Available http//www.collinseducation.com/resources/hscbtecnationalch01.pdf. Last accessed 17th October 2012.
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